Numbers 7 and 8, Complete!

While I'm happy to report numbers 7 and 8 are completed, I fell short of about 5 calls yesterday. I really have my work cut out for me today. Firstly, with number 8, we had a couple of longer calls, then call volume wasn't as high. When sitting with number 9 while we took 4 calls, non of them "counted" as they were transfers to other services. Today I'm going to have to have the folks here transfer calls directly to the folks I'm certifying.

Today should be full of last minute shopping jitters since I leave tomorrow for the US. Unfortunately, I'm somewhat irritated. I'm not sure who I spoke with this morning in guest relations, but I assure you she's hoping I check out a day early. The conversation went a little something like "... while many areas of this hotel have exceeded my expectations during my 5 weeks at the Taj, the management of this 5 star hotel does not. I can name off the top of my head 10 people that work nights calling the Taj their home away from home. For me, I didn't get to bed until 430 am this morning which is as you have been told on two other occasions the norm for me and my colleagues. Having construction begin any time before 11 am is negligent on your part considering that I have brought this to your attention now three times. My company spends thousands of dollars for me and my colleagues to stay here and quite frankly, I'm not impressed. The good news for me is that I'm leaving tomorrow, however most of my colleagues are not..." About 20 minutes later a rattled Manager on Duty called me after I called the contact with my company here in India that organizes our stay suggesting that she call the sales contact and demand that construction not be able to start until after 11 am. I'm not sure how well she'll do with that. You may recall I was banned from speaking with her because I was rather harsh. I assure you that I minded my tone and words this time - or at least I tried.

Today my pal and I are going to our favorite market for our last trip. I'm going to get some Mehndi done and pick up some bangles to match some kurtas (shirts). Yesterday, the gal that was carting us around to every tailor in Delhi delivered some of our shirts. I was so excited! I was able to try some of them on. I just need a little tweaking (letting out the "margin" a little here and taking in the margin a little there). I'll be going to the tailor again before work to see what's been accomplished. I was able to see some of the work the embroider completed and am thrilled!! I'm just stunned with what these artists are able to do. I'll be sure to post pictures when I can.

Tomorrow I'll work on packing. Let's hope that I can get everything to fit!!