During this entire training, I have been coordinating with our team in the U.S. to facilitate this training. Yesterday is where the rubber hit the road. We've spent three weeks learning provisions - yesterday, some of my students took calls from subject matter experts in the U.S. - just like they would a call. We were all nervous - at least here in India. During the day (or actually night) I think I covered the length of a marathon with all the pacing and running around I did. I'm happy to report that noone died. What I didn't realize would happen would be some creative interpretation of our provisions. I guess the good news is that we're identifying a list of topics that we can re-train on. Today is day 2 of the call ins. The other group of learners will be taking their practice calls today.
Prior to work, we're meeting one of the managers here in India to go to a jewelry store to look at some gold what-nots. I'm a little anxious about the whole thing. Sometimes jewelry stores can be somewhat overwhelming. The gold here in India is a 22k gold. So, the color is more like.... Egyptian looking (I don't know if that makes sense or not, I've always had a fascination with Egypt). The designs are rather intricate and gorgeous. We'll see what I can find that's not outrageous.
As for my trip this weekend - all reservations have been made! I'm really looking forward to it!! I'll be leaving right from work on Friday (really Saturday morning) to catch the train and then returning on Sunday afternoon. I'm not sure I'll be able to post anything to my blog over the weekend - so you daily visitors (that's you, mom and dad) be it known... and don't fret!
Wish me luck for day 2....
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